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Forum Discussion

AndreaOB's avatar
AndreaOB
Explorer | Level 3
3 years ago

I cannot upload Word or PowerPoint files to Dropbox

Hello,   I wondered if someone had any advice please?    All of a sudden, I can't seem to upload any Word or Power Point documents onto Dropbox. It has just stopped working. Excel files seem ...
Microsoft Office
Sync
Third Party Integrations
upload
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks neilrobertson23 for your input!

 

And thanks Andrea for keeping me in the loop. It's strange that you're adding files in the Dropbox folder and they're randomly not syncing.

 

One more thing I could suggest is to check for any incompatible characters in the names of the files, that might cause them not to sync.

 

But do let us know what you come up with, if you resolve this.

 

Thanks!

AndreaOB's avatar
AndreaOB
Explorer | Level 3
3 years ago

Great, thanks Hannah! I'll have a look at this too 😊

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Awesome, and not a problem! Have a wonderful day! 🙂

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