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Forum Discussion
shrestsav
9 months agoExplorer | Level 4
I cannot login to dropbox capture on my apple silicon based macbook
I have M3 Pro Macbook pro, I cannot login to my dropbox capture, it's in loop for login
https://www.berrycast.com/conversations/20df74eb-736d-57da-9628-b92ca814e326
shrestsav
Explorer | Level 4
So basically I am stuck on this screen even when I login through browser, then again this same login popup is shown, this has been happening to me since yesterday, previously it was working fine with few logouts. But login was working fine then, but every 2 or 3 days I am automatically logged out, this time I cannot login. You can see the issue and version below
Jay
9 months agoDropbox Staff
Thanks for the images. Could you try uninstalling, rebooting, and reinstalling the app to see if this helps?
- shrestsav9 months agoExplorer | Level 4
when I restarted and opened the application, it seemed it was already logged in
so what's the issue here? why auto logout and can't login, but after I restart then it's already logged in, what kind of bug is this? I experience this every 2-3 days, do I have to keep restarting in the middle of my work just to make this work?
- Jay9 months agoDropbox Staff
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
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