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Forum Discussion

ab769585's avatar
ab769585
Explorer | Level 4
3 months ago

I can no longer use the Dropbox for Outlook integration.

I have installed the dropbox plugin form outlook and initially it was working fabulously. Now when i try to save an attachment to dropbox from outlook it keeps asking me to sign in then get a blank b...
emails
Microsoft
Third Party Integrations
  • MattDbx's avatar
    MattDbx
    3 months ago

    Hi ab769585 and Sclapham,

    I'm sorry about the inconvenience this has caused you. Our team identified the root cause of the problem and has implemented a fix. The issue should now be resolved.
    Please don’t hesitate to reach out if you experience any further issues.

    Kind regards,

    Matt

Sclapham's avatar
Sclapham
New member | Level 2
3 months ago
Same issue here, desktop and mobile. Cannot access Dropbox within outlook. Uninstall, clear cache, updates not on the users side. Please advise.
  • MattDbx's avatar
    MattDbx
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hi ab769585 and Sclapham,

    I'm sorry about the inconvenience this has caused you. Our team identified the root cause of the problem and has implemented a fix. The issue should now be resolved.
    Please don’t hesitate to reach out if you experience any further issues.

    Kind regards,

    Matt

    • ab769585's avatar
      ab769585
      Explorer | Level 4
      3 months ago

      Yes seems to have rectified it. Thanks for your help

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