We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Dropbox requiring google workspace to edit
We have a contractor who is unable to access a google sheet for Dropbox. When they click the link, they are redirected to this page. They do have gmail and are logged in. No one else is having this i...
Hi Hannah, I figured it out. The issue was using Duck Duck Go. While I've been using DDG for some time, they must have updated their software about a week ago, and something in the update was stopping data from communicating between Dropbox and Google Workspace appropriately. I turned off the DDG browser, and then the connection worked again. So far, so good!
Hi, we're having this issue as well.
So you're saying if you invite a contractor to your Business Account, the contractor has to have a paid Google Workspace account?
The contractor has a dropbox account connected to a personal google account which is how they work.
That completely prevents me from working with contractors in Dropbox...
Was there some other solution that was not posted here after all the direct email conversations with others?
Thanks.
Was this resolved? I have a colleague having this issue using a personal Google Account and a personal Dropbox account that has been given access to a business Dropbox account as a contractor.
- Hannah
Dropbox Staff
Hey guys, for anyone having this issue, can you let us know if you've tried the troubleshooting steps provided on the thread already and what the results were?
