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Forum Discussion
Dropbox Passwords not working anywhere, in different ways
Hi, I'm trying to use DP again as I pay it and now that dashlane isn't free anymore. But installing the extension on firefox, clicking its icon does nothing, it doesn't react to any login field eithe...
Hi, I've just restored/reset my DB password account, and that unlocked the unresponsive firefox extention too. made sure my restoration terms were saved somewhere this time.
Thanks
I was having the same issue on Firefox (129.0.1) MacOS (Sonoma 14.5). Deleting/reinstalling the DB Passwords add-on, then all add-ons didn't solve it for me but using Firefox's "Refresh" feature did. This essentially factory-resets the browser and then re-imports your browsing history etc. automatically. You lose all of your add-ons and UI settings but it is worth the effort to un-bung Passwords in your main browser.
After running a refresh, I needed to quit and restart the browser before I was able to reinstall the Passwords plugin. Then it was just a matter of allowing it the usual permissions, verifying the new installation via the Passwords extension in Chrome (it was already logged in and open so just popped up a dialogue asking if the new Firefox add-on was legit). Then, the Dropbox Passwords add-on was back to normal in Firefox, like nothing ever happened.
