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Forum Discussion

liok's avatar
liok
Helpful | Level 6
2 years ago

Dropbox Passwords not working anywhere, in different ways

Hi, I'm trying to use DP again as I pay it and now that dashlane isn't free anymore. But installing the extension on firefox, clicking its icon does nothing, it doesn't react to any login field eithe...
Dropbox Passwords
Web
  • liok's avatar
    liok
    2 years ago

    Hi, I've just restored/reset my DB password account, and that unlocked the unresponsive firefox extention too. made sure my restoration terms were saved somewhere this time.
    Thanks

liok's avatar
liok
Helpful | Level 6

Hi, I've tried to remove and instal again the extentions on both browser, but clearing the cache is an issue as that would wipe my tabs.
Thanks

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

What happened when you removed and then reinstalled the Dropbox Passwords extension, liok? Any improvement?

  • liok's avatar
    liok
    Helpful | Level 6
    2 years ago

    Hi, same behaviour, so on Brave it tries to send some code to a device, and on firefox it just doesn't react to being clicked.

    • liok's avatar
      liok
      Helpful | Level 6
      2 years ago

      Hi, I've just restored/reset my DB password account, and that unlocked the unresponsive firefox extention too. made sure my restoration terms were saved somewhere this time.
      Thanks

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