You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
HAK3
3 years agoHelpful | Level 5
Dropbox Mac Finder Extension in Monterey 12.4 - incompatible with Google Drive, OneDrive, and others
I'm using both Dropbox and Google Drive for different folders on my Mac. If the finder extension for Google Drive is active, then then Dropbox finder extension fails and the cloud status icons on th...
- 2 years ago
Hannah :
I solved the problem.I performed a thorough uninstallation, deleting files and folders one by one, being very meticulous. Despite having uninstalled it and installed the current version, I discovered some remnants of the beta version.
Then I was asked to install Dropbox for macOS on File Provider.
After doing so, everything worked perfectly.
So, the issue was caused by a faulty uninstallation of the beta version.
Please, use this info to help others.
Edouard
Hannah
Dropbox Staff
Hey Edouardd, would you mind giving us some more info on your issue?
Are you getting some kind of error message?
Is the Dropbox app crashing completely when the finder extension for Google Drive is active on your computer?
Edouardd
2 years agoHelpful | Level 7
DearHannah:
I do not have a ny error message.
Then I upgraded from MACOS 12.4 to Ventura 13.0.1, and nothing changed.
I did uninstalled and reinstalled the Dropbox several times, and also installed in the top of the previous version.
Notice that:
THIS IS WHAT I HAVE IN FINDER. No Extensions at all neither the GREEN CHECKMARK:
In Vetura 13.0.1, the Extensions have two places I can check:
Notice, that there is ADDED EXTENSIONS and FINDER EXTENSIONS.
If I open FINDER EXTENSIONS, I get this screen:
I can see Google and Onedrive extension, but NO dropbox extension.
But if I open ADDED EXTENSIONS:
Here I see DROPBOX extensions ENABLED, as well Google and OneDrive.
So, the interesting part is that, the extension is installed and enabled, but NOT RECOGNIZED as an Finder Extension.
Please, help on this.
- 22-modifier2 years agoExplorer | Level 4
I have the same issue.
Dropbox syncs properly but no finder icons to speak of. I also have OneDrive and GoogleDrive.
Wondering if the fact that my Dropbox folder is not in ~/Library/CloudStorage folder (I believe it was supposed to end up in there automatically with MacOS 12.3 or 12.5). Currently My Dropbox folder is just in the Home folder.
About Dropbox: V165.2.152
macOS Ventura 13.0.1
- HAK32 years agoHelpful | Level 5No, that is not it entirely. I am now running dropbox beta that uses storage in the library folder. The sync icons do now appear to be robust. However, dropbox now disable all other finder extensions for the dropbox folder, and its sub folders. This is not a problem if you also are using for example, Google Drive, because your Google Drive and your dropbox folders should be separate. However, it is kind of annoying for non-sink extensions, such as right click menu.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!