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Forum Discussion

Andrew D.4's avatar
Andrew D.4
Helpful | Level 5
7 years ago

Dropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14

For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra ...
Desktop
Mac
Third Party Integrations
  • Jay's avatar
    Jay
    6 years ago
    If anyone else is experiencing this issue still, please could you reach out to our support team directly in order for them to investigate this matter further.
     
    Feel free to attach a link to this thread as well in your email to the team.
     
    Thanks in advance!
hiimak's avatar
hiimak
New member | Level 2

What's the reverse of this should they come up with a solution?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 years ago
If anyone else is experiencing this issue still, please could you reach out to our support team directly in order for them to investigate this matter further.
 
Feel free to attach a link to this thread as well in your email to the team.
 
Thanks in advance!
  • evatar's avatar
    evatar
    New member | Level 2
    5 years ago

    Instead of telling people to "contact support" why don't you FIX IT? This has obviously been going on for ALMOST TWO YEARS NOW. If you want to know why you've been losing market share to GoogleDrive, THIS IS WHY. 

     

    FWIW I literally just uninstalled DropBox and ALL my problems went away. You're new 'integration' is a complete disaster. FIX IT.

    • andrebetz's avatar
      andrebetz
      New member | Level 2
      5 years ago

      I second that. I re installed system OS 3 times, restored from backup. ALL the time it was the stupid dropbox finder integration. FIX it instead of telling people that its somehow their system.

  • PaulSolt's avatar
    PaulSolt
    New member | Level 2
    6 years ago

    Jay,

    I'm having this issue all the time, it's very annoying.

    I've contacted support, and I've disabled Finder Integration in addition to running these two commands.

    qlmanage -r

    qlmanage -r cache

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