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Forum Discussion

Andrew D.4's avatar
Andrew D.4
Helpful | Level 5
7 years ago

Dropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14

For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra ...
Desktop
Mac
Third Party Integrations
  • Jay's avatar
    Jay
    6 years ago
    If anyone else is experiencing this issue still, please could you reach out to our support team directly in order for them to investigate this matter further.
     
    Feel free to attach a link to this thread as well in your email to the team.
     
    Thanks in advance!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Andrew, we’re sorry to hear about this. 
 
Are you experiencing this on any file in your Dropbox account? Do you have a private personal account, or are you a member in a Dropbox Business team? Does this apply to both accounts or just one?
 
Any further info you can provide would be great!
creativum's avatar
creativum
Helpful | Level 5
7 years ago

Same problem here - we have a business account and problem with finder previews at all kind of files. is a big problem for us a a design agengy cause it make processes last a lot longer. is there a solution?

  • tomrantala's avatar
    tomrantala
    New member | Level 2
    7 years ago

    Same problem here!

    I disabled Finder integration, restarted computer and it works now. Enabled Finder integration again and it seems to work, for now.

  • spencerjacobs's avatar
    spencerjacobs
    Explorer | Level 4
    6 years ago

    Same problem. Business Account. It's a real pain in the ass to have to relauch finder all of the time and then try to sync files locally just to preview a simple .jpg!

     

    Please fix Dropbox!

    • Ozbay's avatar
      Ozbay
      New member | Level 2
      6 years ago

      We have this problem as well. As a design agency, this is extremely annoying, since we depend on image previews a lot. And we can't seem to figure out how to fix the problem. Turning Dropbox finder integration off/ on does not always work. This problem occurred after the Mojave update. Any information about how to solve this problem is highly appreciated. 

      • jwvink's avatar
        jwvink
        Explorer | Level 4
        6 years ago

        Same problem. Business Account. So annoying! 

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