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Andrew D.4's avatar
Andrew D.4
Helpful | Level 5
7 years ago

Dropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14

For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra ...
Desktop
Mac
Third Party Integrations
  • Jay's avatar
    Jay
    6 years ago
    If anyone else is experiencing this issue still, please could you reach out to our support team directly in order for them to investigate this matter further.
     
    Feel free to attach a link to this thread as well in your email to the team.
     
    Thanks in advance!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi Andrew, we’re sorry to hear about this. 
 
Are you experiencing this on any file in your Dropbox account? Do you have a private personal account, or are you a member in a Dropbox Business team? Does this apply to both accounts or just one?
 
Any further info you can provide would be great!
THNKM_01's avatar
THNKM_01
Helpful | Level 5
7 years ago

In my case the problem if you have activated this option happens with all files, not just Dropbox. With all of them.

I've also been checking that the CPU usage increases a lot and makes the Mac slow down.

When working with the option disabled, you don't see which files are online and which are not (Working with Intelligent Synchronization). I have a company account and it is very annoying for the day to day.

Do you know a solution? 

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