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kevin g.1's avatar
kevin g.1
Helpful | Level 6
7 months ago

Dropbox Embedded not working with /scl links.

Our site uses the dropbox embedder to display shared folder content with our users. The problem we're having is that the newer shared links that are created with a /scl url prefix won't work with the embedder. The older shared links created with /sh prefix work fine however. When a user with the /scl style link tries to view the embedder they are prompted to 'request access' which then sends us an email and notification that '<name> is requesting access.'  I've compared the meta data between the working and non-working links and don't see any real difference that would explain the behavior. I've also tested the non-working links in an incognito window to see if navigating directly to the link works (vs using the embeddder) and they work fine.  Is this a known issue? Anything else I should explore to try to get the embedder to work for these links? Thanks!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    suspect Dropbox has disabled the rendering of them - this isnt the first time they've done that. 

    Have you asked the API team for help?

  • Здравко's avatar
    Здравко
    Legendary | Level 20

    kevin g.1 wrote:

    Our site uses the dropbox embedder to display shared folder content with our users. The problem we're having is that the newer shared links that are created with a /scl url prefix won't work with the embedder. ...


    Hi kevin g.1,

    Everything works with any kind of Dropbox links new or old, to file or folder. Do you certain haven't broken your link somehow?

    Keep in mind that Dropbox Embedder works, but you cannot use raw link right now (as a direct embed; without Embedder), unfortunately.

    What exactly doesn't work for you? Can you give some example?

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