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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    7 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
Hi everyone
Dev team has been notified and will work on a fix for the next stable version. I'll keep you guys updated!
Mark100's avatar
Mark100
New member | Level 2
7 years ago

So, its been 6 months and the developers are looking at it "urgently".

Imagine my relief.

I guess its time to use a different application that does not have this issue.

  • granchir's avatar
    granchir
    Explorer | Level 3
    7 years ago

    Hi everyone,

     

    I also have the problem of battery drain on my Huawei P9 Lite. I found it from version 68.2.2. I opened Request # 7124585, Dropbox engineers confirmed that this is a bug and are working on it, but until the current version 72.2.2 the problem persists.

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