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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    7 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

LaurensBE's avatar
LaurensBE
New member | Level 2
8 years ago
Im having the same problem. Since last update dropbox consumes 8-10% battery and i can't seem to fix it... Greenify cant hibernate the app either, since it has "running processes" so it must have some kind of process in the background that is looping.

Im on Galaxy s8 - android 7.0

Im considering removing the app althogether, since it feels more then just 10% battery drain...

please fix this :D

UPDATE: temporary solution is rolling back to a previous version here:
https://www.androidapksfree.com/apk/dropbox-apk-latest-version-download/

- I went back to 66.2.2 and problems are gone
- you need to manually remove your current version before you can install the roll-back
- Don't forget to disable auto-update for dropbox in play store

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