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AntonioC's avatar
AntonioC
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Dropbox app for Android causing high battery usage

Hi there, I’m Antonio, a member of the Dropbox Mobile team. We’ve discovered an incompatibility issue between Dropbox’s app and Android OS that led to higher-than-normal battery usage on Android phon...
FAQ
Mobile
Third Party Integrations
  • weilhuiz's avatar
    weilhuiz
    7 years ago
    Hi Alan, the main release of v76 will be rolled out 100% on this Wed. v78 will follow 2 weeks after that.
  • Jay's avatar
    Jay
    7 years ago

    We’re glad to hear about this. We’d recommend that if any users still experience battery issues to contact our team directly so we can investigate this matter on an individual basis.

JoakimT's avatar
JoakimT
Explorer | Level 4
8 years ago

Tried installing Dropbox beta 70.2.4 but made no difference.

Will have to uninstall the app until this gets fixed :unamused:

 

  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago
    Thanks for sending this - I'll check for updates from our engineers
    • VincentV's avatar
      VincentV
      Explorer | Level 4
      8 years ago
      Same issue here. 1002 mAh usage by Dropbox without using it. Kept my system awake for over 3h. Photo uploads are disabled. Version 68.2.2

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