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JordanBorrowman's avatar
JordanBorrowman
New member | Level 2
5 months ago

DaVinci Timeline stops syncing with Dropbox Replay after DaVinci is closed

I just started using the integration and it's been really great! For a whole day. But after I closed DaVinci and reopened it, comments weren't showing up on my timeline and it wouldn't let me export to a new version. Anyone know what's happening?

Dropbox Replay
Third Party Integrations
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey JordanBorrowman - sorry to hear you're having issues with this.

     

    When you say it wouldn't let you export to a new version, are you getting any particular error perhaps?

     

    If so, please send us a screenshot so that we can have a visual too.

     

    Also, did you try disconnecting and reconnecting the app integration since you first noticed this?

     

    Let us know more and we'll take it from there. 

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