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Forum Discussion

roba1702's avatar
roba1702
Helpful | Level 5
6 years ago

Can't open msg files from iPhone

   .msg documents can not be read via Dropbox from Iphone,. If I send the .msg document by email, my iphone can read it. Dropbox should be able to recognize the .msg files and redirect them to the M...
Mobile
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Third Party Integrations
roba1702's avatar
roba1702
Helpful | Level 5

Message from Dropbox when i try to open .msg files

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Thanks for the screenshot roba1702  - much appreciated!

As this is not a file type we currently support for previewing I wanted to thank you for reaching out to us with this feature request; the ability to preview .msg files through our mobile app that is. 

As we're always looking for ways to make the Dropbox experience better, I will make sure to pass your feedback along to our dev team.

If there's anything else I can help with in the meantime, please let me know.

  • RaySam's avatar
    RaySam
    New member | Level 2
    6 years ago

    I am having the same problem....can't view msg files. Is the Dropbox team making any progress on this issue?

    thanks. 
    Ray S. 

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      6 years ago
      RaySam wrote:

      Is the Dropbox team making any progress on this issue?

      Dropbox doesn't discuss ETAs or even what features they may be working on. I'd suggest you post a request, or look for an existing one, in the Share an idea section of the forums.

      • roba1702's avatar
        roba1702
        Helpful | Level 5
        6 years ago

        I alredy post a request on that point. they answer me "

        As this is not a file type we currently support for previewing I wanted to thank you for reaching out to us with this feature request; the ability to preview .msg files through our mobile app that is. 

        As we're always looking for ways to make the Dropbox experience better, I will make sure to pass your feedback along to our dev team."

        Good evening.

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