We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

andresavoie's avatar
andresavoie
New member | Level 2
2 years ago

cancel documents pending MY signature

I'm trying to change my email settings on my hello sign / drop box account, but the warning message says I cannot do that without first addressing any documents which are pending my signature.

 

There are several which were sent to me in error, but when I click on any of them, my only option is to sign or download.

 

How do I delete or refuse a document sent to me for my signature in the console?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi andresavoie, thanks for bringing this to our attention.

     

    Could you try these steps to decline the signature request?

     

    Keep me updated with any progress!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!