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Forum Discussion
brother printer/scanner cannot upload scanned document
it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail. Does dropbox have server down or any upgrades happen in...
I resolved this issue with my Brother MFC-L3710CW unit by logging into the machine and changing the TLS setting to 1.1/1.2. (192.168.... in web browser). It works with Dropbox Brother app now. It's always work for the MS OneDrive Brother app. You will need your units password to login to the administrator side of the Brother unit. Find it on the rear of the unit by the power cord input. Hope this helps!
Rich
Super User II
Super User II
borea_usinece wrote:
it was working yesterday, now I have 2 Brother printers/scanner, different model that I try to scan and upload the scan on dropbox and it fail.
Is this using a funciton that's built-in to the scanner? If so, you'll need to reach out to Brother for assistance. Brother would have created their own connection to Dropbox using the Dropbox API, and only Brother would be able to support that.
