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Forum Discussion
sync online only to free up space AFTER disk is full
If changing to online-only AFTER a drive is full, will dropbox move files from local drive to online so that free space increases?
Thanks.
This helped identify the problem.
Files deleted. Problem solved.
How do I change to online only? I am doing what it says and it will not work. I am going crazy!!!
I have the same problem.
I want some folders to be online only (to free up space on my computer's disc).
I go to Windows Explorer;
I open the dropbox folder;
I select the folder I want to put online only;
Right-click on the folder;
I don't have the "make online only" option- Walter
Dropbox Staff
Hey ppeixoto, sorry to hear you're having issues with this.
Could you please let us know the desktop app's exact status and version as shown in your system tray at the moment?
Is it 'up to date' or still syncing perhaps?
Can you also send us a screenshot of the options you get when you right click on your files or folders inside your Dropbox folder?
Now I can see the options.
However, despite having put almost all the folders in the "Make online-only" option, my disc is always full and I get notifications from dropbox saying that my disc is full.
- Jay
Hi ppeixoto, the folders with the grey cloud icon are already online-only. Could you try marking the other folders with a green tick as online-only?
Could you also check and delete the Dropbox cache folder if it's there?
Hi @Jay
Thanks. I had already deleted the Dropbox cache folder.
What I don't understand is precisely the fact that almost all the folders are already online-only and my C disc is suddenly full. That's not because there are two folders that aren't online-only.
- Jay
Could you right click the Dropbox folder itself, and choose Properties, to determine the exact size on the disk of the folder?
- Jay
Okay, so the size on disk is 21.7 GB, you'll need to check this manually on your machine by right clicking each folder and getting the properties, to see which folders are taking up space.
Something is taking up space in the Dropbox folder, so it could be those two folders, or another hidden folder somewhere. Have you tried enabling hidden folders in Explorer to see if there is a hidden folder or file taking up space?
Thanks.
This helped identify the problem.
Files deleted. Problem solved.
- Jay
No worries, glad to have helped out.
Just to clarify, were you able to find some hidden files, or certain folders that took up space? This info would help other users with similar issues in the future!
- Jay
Thanks, this is very helpful for other users! Enjoy your weekend!
