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Forum Discussion
chryssa33
2 years agoNew member | Level 2
Reverting back to free plan after a year
If i revert back to free plan after paying for PLUS, do I loose all my original extra space (~9 GB) that I had for free and just get the 2GB?
- 2 years ago
Hey chryssa33, sorry to jump in and thanks for the clarifications there.
I just wanted to mention that the promotional space you've gained so far is permanent and you won't lose it after upgrading and/or downgrading your account.
Only specific promotions from several OEMs are for a fixed period of time.
I hope this helps!
chryssa33
New member | Level 2
Dear Nancy,
Thank you for your reply.
My extra space has not been acquired via referrals. I have a free Dropbox account since 2012 and back then there where other bonuses to get extra space i.e Bonuses for using Camera Uploads, Samsung promotion bonuses etc. These I have still (9GB) and there is no expiration date shown. But since I need more space now and want to upgrade to PLUS, I wonder if I will loose it if in the future I revert back to free. Do you know anything about this?
Thank you,
Chryssa
Walter
2 years agoDropbox Staff
Hey chryssa33, sorry to jump in and thanks for the clarifications there.
I just wanted to mention that the promotional space you've gained so far is permanent and you won't lose it after upgrading and/or downgrading your account.
Only specific promotions from several OEMs are for a fixed period of time.
I hope this helps!
- chryssa332 years agoNew member | Level 2
Dear Walter,
Thank you for your reply and information!
Chryssa
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