We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
wlcutler
8 years agoCollaborator | Level 8
Removing Offline files from mobile device
I have all of a sudden run out of space on my Samsung Android phone. My cache shows as empty. My next thought is to remove some of the files I have downloaded for Offline viewing.
1. Do I have ...
- 8 years ago
Hello,
the answer to question (1) is 'yes'.
You have to toggle each file in the folder. It is a bit annoying when you have a lot of files.
the answer to question (2), as you already know, is 'no'.
That 'delete' is the deletion of of the file from your dropbox account.
dguarino
New member | Level 2
Hello,
the answer to question (1) is 'yes'.
You have to toggle each file in the folder. It is a bit annoying when you have a lot of files.
the answer to question (2), as you already know, is 'no'.
That 'delete' is the deletion of of the file from your dropbox account.
Elguezio
5 years agoNew member | Level 2
This is horrendous UX. I have hundreds of offline files that were marked offline in bulk by accident. Removing them one at a time will take ages. It looks like I'll have to uninstall Dropbox
UPDATE: clearing app storage (long press on app, app info, storage, clear storage) removed all offline files in one go.
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!