We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Jeff H's avatar
Jeff H
Helpful | Level 5
2 years ago

Quicken 5G missing

5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getti...
Error Messages
Promotions
Storage space
  • Jeff H's avatar
    Jeff H
    2 years ago

    I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.

Wings9798's avatar
Wings9798
New member | Level 2
8 months ago
I have the same issue. Who needs to issue the new code
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey Wings9798, happy Monday, I hope you're doing well!

     

    I reached out via email, in order for us to be able to investigate further. 

     

    Reply back to me, and we'll take it from there!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!