You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Jeff H
2 years agoHelpful | Level 5
Quicken 5G missing
5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getti...
- 2 years ago
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
Edmund O
Explorer | Level 3
Nancy, i have the same issue. Quicken code entered was rejected by dropbox saying it was previously used. How do i get a new code generated? Thank you Edmund
Nancy
9 months agoDropbox Staff
Hi Edmund O! I can log a new ticket for you too to check this further. Is contacting you to this email address alright?
- Edmund O9 months agoExplorer | Level 3
Nancy please go ahead and email me directly. Thank you. Edmund
- StephenDFW8 months agoExplorer | Level 3
I'm having the same issue related to Quicken - Dropbox dropped my 5g allotment. I tried re-using the coupon code but it was rejected. Quicken CS gave me a second code, but it was also rejected. Quicken said there was nothing else they could do, and suggested contacting Dropbox CS. I'd appreciate some assistance. Thanks.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!