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Forum Discussion
Jeff H
2 years agoHelpful | Level 5
Quicken 5G missing
5G of space for Quicken promotion did not apply to my account and when I try again to apply the Quicken 5GB Dropbox Coupon Code the result is: Coupon has already been applied. How to I go about getti...
- 2 years ago
I followed the instructions to the letter and there were no errors displayed, just no storage space added. I tried again, as I said, but was blocked from reusing the code. I spoke with a Quicken support agent who said, "Talk to Dropbox support", which, as you probably know, is frustratingly impossible, and the Dropbox chatbot is so generic that's it's useless. After posting here, I connected with a Quicken chat agent who had a second code generated for me, and on the second attempt it worked.
Nancy
Dropbox Staff
Thanks for posting on our forum, Jeff H.
What happened exactly when you tried to redeem your Quicken promotion the first time? Did you receive any kind of errors and then, you tried to redeem it again?
Give me a nudge when you have more details.
Justmeand
2 years agoNew member | Level 2
I also am having this same issue . The code from Quicken noted the "code was already used" when in fact it has not been used. Quicken Helpdesk told me to contact DropBox but that is impossible as the chatbot is basically useless for this issue and there is no-one at DropBox to talk to!!?? How can I go about getting the new Quicken Code from DropBox to add the free 5GB of storage?
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