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DOS21's avatar
DOS21
New member | Level 2
3 years ago

Problems with storage and syncing (incorrect folder size reported by Dropbox)

Hello, I have a limit of 18,3 GB on my free Dropbox account. After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though...
Storage space
  • Rich's avatar
    Rich
    3 years ago
    DOS21 wrote:

    After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though there's only 16,2 GB of data in my Dropbox folder.

    Check your Backups page.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
DOS21 wrote:

After ending my free trial Dropbox Plus period and going back to Dropbox Basic, the app says that I'm currently using 101,7 GB even though there's only 16,2 GB of data in my Dropbox folder.

Check your Backups page.

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