You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Photo backup on iPhone isn’t working
I’ve been using Dropbox to backup my iPhone and noticed recently it’s been really slow. Last night I went to back it up again but it just said it was starting photo backup, but it still hasn’t found ...
Hello
There was another thread on this I tried to join but couldn’t add to.
I have just started my professional plan. I only got this to resolve an issue I am having anyway with getting photos off my iPhone 8 Plus.
I have a fully updated phone and presumably app as I literally just downloaded it.
I have selected a large number of photos to upload - but it’s not doing anything.
Help please.
There was another thread on this I tried to join but couldn’t add to.
I have just started my professional plan. I only got this to resolve an issue I am having anyway with getting photos off my iPhone 8 Plus.
I have a fully updated phone and presumably app as I literally just downloaded it.
I have selected a large number of photos to upload - but it’s not doing anything.
Help please.
Hi
I have happily and successfully used dropbox photo back up forever! My iphone 12 Pro iOS 14.5.1 128GB is now not behaving well between Photos and Dropbox camera uploads. Signed in and on opening the Photos tab in the Dropbox app tells me "looking for photos". this is as far as it gets.
If I uninstall Dropbox app completely, reinstall, sign in, and then try - it works. But I must stay with the app and keep the screen active. Any change and it goes back to "looking for photos". Then a repeat of the uninstall / reinstall process is required for it to work again.
There is no background back up at all.
Any advice most welcomed. Many thanks
- Megan
Dropbox Staff
Hey Meribelman, thanks for posting your question here!
I've merged your post under this thread, since it echoes what others have also mentioned.
Can you try Walter's steps shown here, and let me know if this works out for you?- Still nothing works for me.
I have to sign out and log sign back in every time I want to backup.
I tried everything:
Clear cache
Uninstall and reinstall
Update iOS and app
blah blah...
Paying money for something that was working great and has Unfortunately stopped and there doesn’t appear to be any urgency to fix it.
Have an alternative, just need to transfer everything and I will then cancel Dropbox.
