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Forum Discussion

salageanandrey's avatar
salageanandrey
New member | Level 2
2 years ago

Not enough space but the app says otherwise.

I've create my account a really long time ago and at that point I've received this amount of space. The app still displays this amount of space, but at the same time it tells me that I don't h...
Desktop
Storage space
  • Nancy's avatar
    Nancy
    2 years ago

    Hi salageanandrey, and sorry for jumping in. 

     

    It's kind of expected to see this message/notification once your Dropbox account gets close to its quota limit. 

     

    Did you try to add a small file/folder to your Dropbox account and it couldn't sync/get uploaded?

salageanandrey's avatar
salageanandrey
New member | Level 2

 

this is what I see for the plan.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi salageanandrey, and sorry for jumping in. 

 

It's kind of expected to see this message/notification once your Dropbox account gets close to its quota limit. 

 

Did you try to add a small file/folder to your Dropbox account and it couldn't sync/get uploaded?

  • salageanandrey's avatar
    salageanandrey
    New member | Level 2
    2 years ago

    thanks for the answer.

     

    I can confirm that files are still syncronizing. I was just confused by the limited storage message.

     

    Thanks again for all the help.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      My pleasure, salageanandrey!

       

      Feel free to ping me, if you need something else.

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