We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Woodmanafc's avatar
Woodmanafc
New member | Level 2
24 days ago

My storage is full despite removing most of the files.

Hi all   I appreciate that there are many posts on here regarding storage space but I have exhausted all solutions.   My storage is full despite removing most of the files. I do not have any ...
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
24 days ago
Woodmanafc wrote:

My storage is full despite removing most of the files. I do not have any back up and I have removed linked devices.

Take a screenshot of your usage as shown on your Plan page. It should look like this:

 

 

 

 

  • Woodmanafc's avatar
    Woodmanafc
    New member | Level 2
    24 days ago

     

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      24 days ago

      Woodmanafc 

       

      And you have no files or folders shown on this page? Your usage is showing 3.2GB or regular files, so they should be visible on that page.

      • Woodmanafc's avatar
        Woodmanafc
        New member | Level 2
        24 days ago

        I have some folders which contain a few photos but they have all been reducedin size so each one is around 15kb. I have deleted all my big presentations so all I have is approximately 100mb of files

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!