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Forum Discussion
4millie
10 months agoExplorer | Level 3
Issue redeeming a Quicken promo code
My account has ~12GB of storage... and I received 100GB of free storage from my new purchase of Quicken.
When I entered the coupon code, it appeared to have worked, but then I discovered that my ac...
4millie
Explorer | Level 3
I have DROPBOX BASIC. There is no mention of my promotion.
Quicken gave me a coupon code to get 100GB free. I believe I started with 12GB of storage space. After entering the code, it shows I have 17GB (so it may have added 5GB). I tried re-entering the code, but it shows it's already used. I saw in the community that MANY people have this issue. I just want to get this fixed.
Rich
10 months agoSuper User II
4millie wrote:
Quicken gave me a coupon code to get 100GB free. I believe I started with 12GB of storage space. After entering the code, it shows I have 17GB (so it may have added 5GB).
When did you subscribe or when was your renewal for Quicken? If it was before they started the 100GB promotion then you wouldn't be eligible for the 100GB bonus until your next renewal. Only the 5GB code would be available from within your Quicken account.
If it's supposed to be 100GB, I'd reach out to Quicken. Let them know that it only applied 5GB of space and request a new code. Only Quicken will be able to help you with this.
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