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Hermosaboy's avatar
Hermosaboy
New member | Level 2
5 months ago

Immediate action advised: your Dropbox account is over capacity.

I am receiving emails that state: "Immediate action advised: your Dropbox account is over capacity."   However, I don't think I have any files in my dropbox currently even though it says I have 2...
Storage space
  • Hermosaboy's avatar
    Hermosaboy
    5 months ago

    Looks like everything is in the backups.

     

    That fixed it. Thanks!

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, Hermosaboy, wishing you a great Monday ahead!

 

Could you check your account's plan page, and let me know what it reports there?

 

Do you have any Backups enabled?

 

Let me know more, and we'll take it from there! 

Hermosaboy's avatar
Hermosaboy
New member | Level 2
5 months ago

Looks like everything is in the backups.

 

That fixed it. Thanks!

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Glad to hear that we could locate the culprit Hermosaboy!

     

    If you need something else, I'll be one post away! 😎

    • Hermosaboy's avatar
      Hermosaboy
      New member | Level 2
      5 months ago

      Now I just need to figure out how to shut off the random backup...

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        You can have a look here, and let me know if you have any questions Hermosaboy. 

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