You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Zed
8 years agoDropbox Staff
How to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
- 8 years ago
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
bbarkanov
New member | Level 2
Hello, Two friends that I referred have installed dropbox and started using it. But it still says " Waiting for Install" in Space earned. How do I get credit for the referral? Thank you!
Zed
8 years agoDropbox Staff
Hey bbarkanov, exactly as Rich said, please have the invited users to install the Dropbox app.
If the space is not credited after this, please raise a ticket with our support team so they can investigate more on this.
Once you do, please let me know here with the ticket ID so that I can help.
Thank you!
About Storage Space
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