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Forum Discussion
Zed
8 years agoDropbox Staff
How to get more Dropbox storage space for free
Hello everyone!
I wanted to show you exactly what happens and what steps you'll need to follow in order to get more free space in your Dropbox.
From your Account Settings page you see all you...
- 8 years ago
The only time referral space is removed from an account is when it has been determined that a referral had been earned through illegitimate means. When that happens, all referral space is usually removed.
The only way to know the actual cause is to contact Support.
Open your ticket here: https://www.dropbox.com/support
Track your ticket here: https://dropbox.zendesk.com
Replies take approximately 1 - 3 business days with Plus users getting priority (longer for Basic users).
Greg S.18
Helpful | Level 5
Rich
8 years agoSuper User II
Greg S.18 wrote:
How much Dropbox space am I using?
You can see that information on your Account page.
- Greg S.188 years agoHelpful | Level 5
If my account was available I would not need this support help. Please do not reply as this is wasting your time.
- Zed8 years agoDropbox Staff
- Greg S.188 years agoHelpful | Level 5
Dropbox help, support and chat is very sorry. I will refrain from saying that they are stupid and worthless because after months of wasted time they sent me a link to Youtube videos this evening. Dropbox probably could win all of the prizes for worst help and support for all Apple, Android and Windows applications. Dropbox support was so terrible that the had to start Dropbox Community. That is totally sorry.
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
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