We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

GAPeach's avatar
GAPeach
New member | Level 2

When I enter the code that Quicken provided it says I have already used a code of this type.  The code is for 5GB, I only have 2GB.  How to I get the additional 5GB?

Carl88's avatar
Carl88
New member | Level 2
5 years ago

I had the same thing happen to me.  I went to /coupon and typed in the number, and it said it had already been used.

 

  • Rocco42nato's avatar
    Rocco42nato
    New member | Level 2
    5 years ago

    Same problem here. Says the *three* Quicken 5 Gb coupons are already used, but I still only have my original 6.3 Gb basic membership that I've had for years. How can I get the Quicken coupons to work?

    • Carl88's avatar
      Carl88
      New member | Level 2
      5 years ago

      I guess Dropbox support is an illusion.  No response... not even a "get lost" or "don't look at us, blame Quicken".  There's no way to ask questions unless they are superficial.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!