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DakeDrinnon's avatar
DakeDrinnon
Helpful | Level 5
2 years ago

False prompts

Dropbox has been urging me to get more storage space for weeks now, I am nowhere near to running out. This is a solo storage account. I cannot get the bot to understand that the information is false ...
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Storage space
  • DakeDrinnon's avatar
    DakeDrinnon
    2 years ago

    Ok, I'll say it again. I was able to toll my quota back by permanently deleting  my deleted files. I stopped getting the prompts immediately. If that wasn't it I cannot account for what happened. Thanks for yor input but I'm done with the topic.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Files in the deleted files section on the site don't take up any quota at all, so permanently deleting them would make no difference. Those are just there to allow you to recover them if you need to.

 

Once your quota usage reaches a certain amount or percentage, then you might receive notifications saying you're running out of quota.

DakeDrinnon's avatar
DakeDrinnon
Helpful | Level 5
2 years ago

Ok, I'll say it again. I was able to toll my quota back by permanently deleting  my deleted files. I stopped getting the prompts immediately. If that wasn't it I cannot account for what happened. Thanks for yor input but I'm done with the topic.

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