We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

aditideshpande's avatar
aditideshpande
Explorer | Level 3
2 years ago

Dropbox taking up 57GB disk space even when set to 'online only', unable to change

Hi,   My dropbox setting is set to Online Only but it still takes up 57GB of disk space. Also, the files don't show any of the syncing icons next to them. This is really affecting my PC usage. I'm ...
Desktop
Storage space
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi aditideshpande, thanks for bringing this to our attention.

 

Are all your files marked as online-only? 

 

As you're not seeing the sync icons, is the Dropbox desktop application currently running and syncing normally? Do you have other cloud services running of the same machine?

 

Could you also try checking the cache folder?

 

This will help me to assist further!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!