We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Richard P's avatar
Richard P
New member | Level 2
2 years ago

Dropbox account "full"

I only have 4  MB of files on dropbox, but it says my account is full. Does anyone know why that would be?
Storage space
Richard P's avatar
Richard P
New member | Level 2
2 years ago

When I click on Backups, it says there is an external hard drive, but I am not clear what is backing up what or why. I can't see the external hard drive in my dropbox account, and I never asked dropbox to back it up, or vice versa.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    If you see it you have told Dropbox to back it up 🙂

     

    Its a drive you must have connected at some point, so, if you don't need them you can remove backups by following: https://help.dropbox.com/organize/delete-dropbox-backup

    • Richard P's avatar
      Richard P
      New member | Level 2
      2 years ago

      Thanks for your help!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!