We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Randyalan99's avatar
Randyalan99
Helpful | Level 5
2 years ago

Clarification Storage Quota Full but no changes after deletion of files.

Hello,   I am having an issue many seem to be having where my quota storage is full, but not matter how many files/folders I delete (whether that's team shared, shared with me, or personal) nothing...
Account Settings
Storage space
  • Randyalan99's avatar
    Randyalan99
    2 years ago

    I just logged in after sleeping on this. Haha you are right. And I just found in the admin console where it says, the quota refreshes every 8 hours. Seems crazy it takes that long to update your usage. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II

If you are on a Team account as ridiculous as it sounds it can take a few hours to update. 

 

If it doesnt work after that I'd suggest contacting support

Randyalan99's avatar
Randyalan99
Helpful | Level 5
2 years ago

I just logged in after sleeping on this. Haha you are right. And I just found in the admin console where it says, the quota refreshes every 8 hours. Seems crazy it takes that long to update your usage. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!