We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

NATI SH's avatar
NATI SH
New member | Level 2
10 months ago

5TB space but when I try to upload it tells me there is not enough space.

Hello, I have a 5 TR account. Right now it appears that I have 400 GB in use. Now when I try to upload large files for backup, it tells me that there is not enough space. What to do?
Computer Backup
Dropbox Backup
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Where is it saying you dont have space? 

 

Is it the computer itself rather than Dropbox?

NATI SH's avatar
NATI SH
New member | Level 2
10 months ago

The computer wrote to me and it stopped transferring files 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    That means your harddrive is out of space so you need to make space to upload more via Dropbox on your computer. 

     

    You could use Selective Sync or Smart Sync to try and reduce your current Dropbox directory to see if that helps. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!