We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
endgamezs162
2 years agoNew member | Level 2
Why can't I upload 500GB of files to a 3TB Drive?
Hello,
I seemingly cannot upload 435GB of videos to a 3TB Dropbox Drive. I just recently bought a plan of Dropbox Professional 2 hours ago, and my plan still says Basic, but it also says I have 3TB of storage. When I try to drag and drop it (using Windows 11 File Explorer), it tells me that Dropbox does not have the space required to take all of these files. Is there a file limit I'm missing? To be exact, the number of files I am trying to upload is 1,624. Do I need to drag and drop the files to the webpage instead?
Thank you,
Landon
Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.
- MarkSuper User II
Are you sure it isnt that your computer is saying you dont have enough space? Dropbox is just a regular folder on your device like any other - you can (after upload) make things online only but at least initially you need the space to upload
- endgamezs162New member | Level 2
Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.
- MarkSuper User II
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!