You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jan Van Goethem's avatar
Jan Van Goethem
New member | Level 1
9 years ago

Videos aren't uploading automatically from my iPhone?

Hi. Photo's do upload from my iPhone, the videos won't. ( sync between the iOS Photo App and the Dropbox App ) The app says:  "Camera Upload - Video Uploads are Off" What could be the cause and ...
Camera uploads
Sync
  • Mark's avatar
    Mark
    9 years ago

    What could be the cause and how to fix it?

    That you've turned off video upload as the message says?

    Go to the settings menu of the App and turn it back on. 

  • Michael J.31's avatar
    Michael J.31
    9 years ago

    Enable camera / video uploads

    1. Open the Dropbox app.
    2. Tap Recents.
    3. Tap the gear icon at the top of the screen.
    4. Tap Camera Upload
    5. On the next screen, toggle the Camera / Video Upload option on or off.
Amber P.3's avatar
Amber P.3
New member | Level 1
9 years ago

Under Settings:

It appears there's no Upload Videos setting but there is: Tap on "Camera Upload" and there will be an Upload Videos option that you switch on :) 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!