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Forum Discussion

CAD-Sourcing L.'s avatar
CAD-Sourcing L.
Explorer | Level 3
3 years ago

Uploading issues / slow uploads

Greetings!   Just wondering if you can help me of my concern regarding on the uploading of files to our dropbox, seems slow unlike before everything is fine. Please share me your thoughts about t...
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upload
  • Hannah's avatar
    Hannah
    3 years ago

    Hey CAD-Sourcing L., thanks for bringing this to our attention.

     

    Would you mind clarifying where you're seeing this behavior? Is it our website or the desktop app? 

     

    If it's the website, can you use a different browser or a private browsing window, to see if that helps?

     

    Keep me posted.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey CAD-Sourcing L., thanks for bringing this to our attention.

 

Would you mind clarifying where you're seeing this behavior? Is it our website or the desktop app? 

 

If it's the website, can you use a different browser or a private browsing window, to see if that helps?

 

Keep me posted.

CAD-Sourcing L.'s avatar
CAD-Sourcing L.
Explorer | Level 3
3 years ago

Thanks a lot, Hannah, I'm using a different browser and now my upload speed improves.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Happy to hear that and thanks for updating me here!

     

    If you want, you can try to clear your main browser's cache, which should help you use that instead.

     

    I hope that helps and do let me know if you have any more questions! 

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