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urbanracer34's avatar
urbanracer34
Helpful | Level 5
2 years ago

Photo backup on iPhone isn’t working - alternating between files

I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi urbanracer34, let's jump right into this! 

 

You mentioned that the app is backing 4-5 photos left. Can you clarify if you're using camera uploads on your end, or manual uploads? 

 

Do you have enough available space on the device too? Provided that you're referring to camera uploads, have you tried turning them off, and then on again?

 

Keep me posted!

urbanracer34's avatar
urbanracer34
Helpful | Level 5
2 years ago

Hello Megan!

 

I am using Camera Uploads on my end, not manually.

 

Devices have plenty of room on them. I have turned on and off Camera Uploads to no effect. 

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