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urbanracer34's avatar
urbanracer34
Helpful | Level 5
2 years ago

Photo backup on iPhone isn’t working - alternating between files

I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been...
Camera uploads
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Mobile
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upload
ppmartin's avatar
ppmartin
Helpful | Level 6
2 years ago

I have exactly the same problem today, on two iPhones XS Max (two different accounts), each linked respectively with one iPad and one iPad Pro, and all of them are stuck. I tried deleting the most recent pictures, so that the synchronisation would stop. Then cleared the cash, then logged of Dropbox, then uninstalled the apps, then rebooted the iPhone, then reinstalled Dropbox, re-logged in, took a simple test picture and... stuck again trying to upload the test picture. Bummer. Hope Dropbox finds the glitch in the space time continuum and delivers us an updated app promptly.

    • Cipidos's avatar
      Cipidos
      New member | Level 2
      2 years ago

      I had to reboot to solve it, but now I got everything double as he is uploading all photo's of the last month again.

      So THANKS for dropbox to NOT really solve this issue. I can over hundreds of photo's and delete all the double.

      But at least it is working again.

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