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Karla_NZ's avatar
Karla_NZ
New member | Level 2
13 days ago

I enabled external drive backup, but it says 0K has been backed up.

I am trying to backup an external hard drive to the Dropbox Backup and it says it is up to date but when i click on 'View backed up files' it is saying 0KB and nothing is in there?? Any ideas why thi...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
13 days ago

Hey Karla_NZ, welcome to our forum!

 

Can you send me a full screenshot of what you see exactly on your end? Do you see you have a 0K backup at your Backups page online?

 

I’d also like one more screenshot of the syncing status you mention in your post.

 

Let me know when you’ve got more details.

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