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Forum Discussion
How do I get a Live Human for Tech Support at Dropbox
How do I get a Live Human for Tech Support at Dropbox??
Need Human Help - I pay alot $$
- Mark
Super User II
Make sure you are logged in to the paid account and go to www.dropbox.com/support.
All options applicable to your account are listed there. Phone support, however, is only available for paid Business users (note not free trial ones)
I am a paid business user.. so where is the PHONE NUMBER to reach a human?
- Mark
At the page already listed: www.dropbox.com/support however it may be available to Admins only. And you need to make sure you are using, and logged in to, that paid account (i.e. what shows at www.dropbox.com/plan)
- Rich
DaleInLA wrote:
How do I get a Live Human for Tech Support at Dropbox??
Phone support is available to Business account customers and can be initiated from their admin console via a call back. All others can find the support options available to them on the Support page. Paid accounts have access to live chat and priority email support (via a ticket system).
What's the issue that you need help with? Someone here might be able to help you, or direct you in the correct course of action.
