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ianmckinley's avatar
ianmckinley
New member | Level 2
5 months ago

File will not upload on iMac

I have just upgraded to dropbox professional, specifically to transfer a large ppt file (about 400 MB). The file seems to upload (I can view it when I click on it in the dropbox folder), but I get er...
Sync
upload
  • ianmckinley's avatar
    ianmckinley
    5 months ago

    I did this, but the website uploaded 46 MB quickly, ran for half an hour to get to a total of 69 MB and has stuck there since. The desktop app, however, worked this time. So I will stick to using this in future.

    Thanks for your help,

    Ian

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Can you log out from your account and then back in and try again ianmckinley?

 

If you still get the same results, we might need to have a further look internally, so please keep us posted.

ianmckinley's avatar
ianmckinley
New member | Level 2
5 months ago

I did this, but the website uploaded 46 MB quickly, ran for half an hour to get to a total of 69 MB and has stuck there since. The desktop app, however, worked this time. So I will stick to using this in future.

Thanks for your help,

Ian

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Glad to hear it's sorted now and thanks for keeping me in the loop too, Ian.

     

    See you around the Community and take care!

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