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wol1936's avatar
wol1936
Explorer | Level 4
2 months ago

Failure to upload several thousands of files through the website

I am trying to upload the contents of my website (which is no longer active on the web). I have successfully done this previously, but this time dropbox hangs up  on me whether I use drag and drop or upload button. Fails both with Chrome and Brave. Could the magnitude of what I am attempting be the problem - about 13K files, 128 Mb. Smaller uploads no problem.

Sync
upload
Web
  • Hannah's avatar
    Hannah
    2 months ago

    Thanks for reaching out to our Community, wol1936.

     

    I think the issue in this case is the total number of files you're trying to upload, not the size.

     

    You're trying to upload them at once, right? Can you try with, say, 2-3k files at a time, to see if that works?

     

    Keep me posted.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for reaching out to our Community, wol1936.

     

    I think the issue in this case is the total number of files you're trying to upload, not the size.

     

    You're trying to upload them at once, right? Can you try with, say, 2-3k files at a time, to see if that works?

     

    Keep me posted.

    • wol1936's avatar
      wol1936
      Explorer | Level 4
      2 months ago

      Thanks Hannah, you are absolutely right. It was just a matter of patience. After a while with the system seemingly freezing, file transfer started and all turned out well in the end.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        I'm happy to hear that it worked out well, wol1936!

         

        If you need anything else, please let us know.

         

        Have a wonderful day!

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