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Forum Discussion
dragonbrian
2 years agoNew member | Level 2
Can't upload files
Hello, I'm trying to upload a file to my Dropbox account. When I try, it first fails outright with the message "There was an error uploading a file." If I retry, then it puts the upload into a queue...
- 2 years ago
Hi Walter,
I just heard back from our IT support, and Dropbox is in fact blocked for us. Thanks for looking into this, this ticket can be closed.
Brian
Walter
Dropbox Staff
Hey dragonbrian, sorry to hear you're having issues with this..
Could you please clear your browser's cache or try another browser or an incognito window with no plugins or extensions running and let us know how it goes?
If you still get the same error, I'd appreciate a screenshot too.
Thanks!
dragonbrian
2 years agoNew member | Level 2
Hi Walter,
Thanks for getting back to me. I normally use Chrome, so I tried Edge and also incognito Chrome, but I got the same result in both cases. And this is weird, but I tried to upload screen shots for this post, but that didn't work either. I'm starting to think that I must have some kind of security on my laptop that is blocking browser uploads in general, either for files, or screen shots, or whatever.
Brian
- dragonbrian2 years agoNew member | Level 2
Hi Walter,
I just heard back from our IT support, and Dropbox is in fact blocked for us. Thanks for looking into this, this ticket can be closed.
Brian
- dragonbrian2 years agoNew member | Level 2
Sorry, I just remembered, this isn't a ticket but a discussion thread. I'll accept your answer.
- Walter2 years agoDropbox Staff
No worries dragonbrian - I'm just glad to hear you sorted out in the end and thanks for keeping me in the loop too.
See you around the Community and take care!
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