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bjehrenreich's avatar
bjehrenreich
Explorer | Level 3
3 years ago

Windows 11 Smart Sync Icons Missing

Hi I'm on Windows 11 and Smart Sync works fine, the icon overlays in Explorer just don't show up. Except for one thing: If a file is Online Only, then it has this (non-dropbox?) icon:     ...
Desktop
Edit
GUI
Sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi bjehrenreich, thanks for bringing this to our attention.

 

This appears to be a Windows icon, and isn't related to Dropbox itself. 

 

You can see how many overlays you have by checking this thread.

 

If you need any further assistance, please let me know!

Max Blast's avatar
Max Blast
Explorer | Level 4
8 months ago
  1. That thread has bee archived... too bad.. i have the exact same problem.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hi Max Blast, the information can be found in this thread about the brown box icon.

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