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Forum Discussion
Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
Yes we agree 100%. This change has killed the flow.
- Megan
Dropbox Staff
Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
- Your response sounds like a bot. Are you a bot? If not please respond to the question instead of skirting around it and giving bot like generated responses. Will you reinstate this feature that we so obviously like and need?
I want to set up Selective Sync, and I used tobr able to do it with the Desktop App. How can I do that now?
Please don't insult the user community by telling us about all the great new stuff that Dropbox has when you're taking away something we've been counting on.
you know what stinks?
Im narrowing down what system to migrate to.. and they all have a few perks over Dropbox, they all have a few cons to Dropbox..
But none of them are what Im used to in being a Dropbox user forever.. ugh
Blah blah blah... Unfortunately, but what you are offering now is not enough and totally incomprehensible. In that case, I and my entire company will start looking around for another solutions...
- WalterHi all!
Thank you for taking the time to share your feedback with us.
We understand that the decision to streamline the desktop experience by focusing only on Finder and the menu bar on Macs and File Explorer and the taskbar on Windows has impacted the way you work with Dropbox on your desktop. We apologize for the inconvenience caused.
I would also like to assure you that your content is still safe and in the same location as it is today. You can continue using our Finder (Mac) and Explorer (Windows) integrations, the icon in the menu bar/taskbar, the Dropbox website or our latest iOS and Android mobile apps to sync and organize your content.
Let us know if you have anything to ask or add.
"I would also like to assure you that your content is still safe and in the same location as it is today."
You've taken away one of my favourite part of Dropbox - but I should be happy because at least you didn't randomly move or delete my files?!
It's a new style of modern business 🤣
Walter,
Given that Dropbox recognizes it has impacted the way we work, when can we expect to have the desktop app back?
Is this why I can no longer sync photos to my laptop.
Refund, Refund!
Funny now to see this page from 2019: https://blog.dropbox.com/topics/product-tips/new-desktop-app
It's funny to see all the people complain about the Dropbox experience and the Dropbox company over this thing disappearing. It's a little bit similar to the sentiment that was on these very forums when it suddenly appeared, and people were totally ticked that Dropbox were spending their efforts on useless and intrusive UI widgets and integrations instead of their industry-leading sync technology, and the backend that separates them from everyone else and keeps our data safe. (the difference being there were a lot more complaints about this thing than the handful of people who've become dependent on it and regret to see it go).
For what i suspect is the vast majority of users, its good riddance to the st00pid widget app, and a surprising response from Dropbox staff showing a real humility, and clearly valuying the customer first beyond anything else to be able to face the reality of it's epic failure and let it go. Kudo's to them for that.
The rest of you, respectfully, learn how to use a computer and store files properly, and you too will be glad the PITA widget is gone!
Cheers.
or perhaps different industries have different workflows and needs?
I computer rather well, most likely not as well as someone who puts security over ease of use / collaborating on creative projects... but then again, I don't lock my car door when I go into a store either so 🤷:male_sign:anyway... my process has been a mess since the desktop went away and I hate that I am still a Dropbox sub, but alternatives are not much better.
i dont understand why it couldnt just be a simple on/off ..... I can use it, and you could turn it off for your high skill computer skills.
I absolutely loved the desktop Dropbox app. It was way more user friendly than it is in File Explorer. The little taskbar Dropbox has absolutely no use whatsoever. I am so frustrated that Dropbox just decided to remove this. The way the app was setup I was able to edit my files so much faster than I can now in File Explorer plus it had useful features that File Explorer just doesn't have. Dropbox instead of improving and moving forward has taken a huge step back. This has really hurt my efficiency and time management when it comes to editing files. I will have to explore other options if Dropbox doesn't bring back the desktop version soon.
¡Hola! En primer lugar, espero que tu pregunta haya sido respondida, ¡pero de todos modos lo haré por ti! La aplicación de Dropbox sigue funcionando y es pública para su descarga. Te dejaré el enlace de descarga y mi enlace de referencia. Prefiero usar la segunda, pero te dejo con ambas opciones. ¡Espero que te ayude!
directo:https://www.dropbox.com/download?plat=win
[removed per the Community's Guidelines]
This functionality was extremely useful as you can immediately browse files via the desktop tool and open files in their native app. (e.g find a PSD, double-click it, and it opens in photoshop, etc). For some bizarre reason, this functionality was removed this year, and judging by the threads about it, nobody has been happy with the removal of it. If I wanted to open a file in explorer, as I sometimes do, I will simply select that option.
Please return the functionality. It is extremely useful when handling folders containing thousands of files.
